Scarring or skin damage that hasn't responded to treatment?
Dr Cormac is Scotland's only doctor-led centre offering fully ablative laser resurfacing — real solutions for scarring, rhinophyma and skin conditions other clinics can't treat.
Your path to visible, lasting results:
1. Book a Consultation - Meet Dr Cormac for an honest assessment of what will actually work for your skin.
2. Get a Personalised Treatment Plan - No generic packages. A plan built around your specific scarring or skin condition.
3. See Real, Documented Results - Track your progress with before/after photography and ongoing care.
Business Terms and Conditions
26 Oct 2026 · @DrCormac
1. About these terms
These terms apply to every consultation and treatment appointment booked with Dr Cormac("the Clinic", "we", "us"). By booking an appointment, in person, by phone, by email or online, you agree to these terms.
Nothing in these terms affects your statutory rights as a consumer.
2. Booking appointments
All new patients must attend a consultation before any treatment. The consultation fee is either £50* or £100*, payable at booking.
Appointments are confirmed only once any consultation fee has been paid. You will receive confirmation by email.
You must be 18 or over to book. Patients under 18 may be seen only with a parent or legal guardian present, who gives consent.
Please give accurate contact details and tell us promptly if they change, so we can send reminders and any clinical updates.
Treatment is offered at the clinician's discretion. We may decline or postpone treatment if it is not clinically appropriate. Any additional charges will be explained at this stage.
If treatment is declined for medical reasons, any deposit paid will be refunded MINUS any reasonable deduction for clinical time.
3. Deposits and payment
A deposit may be required where consultation has already taken place. This is required to secure each treatment appointment. The deposit is deducted from the treatment price on the day.
The balance is due on the day of treatment, before you leave the Clinic.
We accept cash, card or contactless payments.
Prices are confirmed at consultation and held for 3 months. Our current price list is available at reception and on our website.
If you book by phone, email or online, you have a 14-day right to cancel under consumer law. If you ask us to start treatment within those 14 days and then cancel, we may charge for any service already provided.
4. Cancelling or rescheduling
We ask for at least 48 hours' notice to cancel or move an appointment, so the slot can be offered to another patient. Notice must be given by phone or email during opening hours; voicemail and social media messages are timed from when the Clinic next opens.
Deposits may be moved once without charge. Further changes, however much notice is given, may require a new deposit.
We will waive charges at our discretion for genuine emergencies, bereavement or illness, including if you are unwell with an infectious illness and should not attend.
5. Late arrival and missed appointments
If you arrive late, your appointment will still finish at its scheduled time so other patients are not delayed. Where the remaining time is too short to treat you safely, the appointment will be treated as a late cancellation.
If you arrive more than 15 minutes late, we may be unable to see you and the deposit or consultation fee will be retained.
If you miss an appointment without notice, the deposit or fee is retained.
After two]missed appointments, we may ask for full payment in advance of future bookings or decline further bookings.
6. If we need to cancel
Occasionally we may need to move your appointment because of clinician illness, equipment failure or other circumstances outside our control. We will contact you as early as possible and offer the next suitable appointment.
If we cancel, you may choose to keep your deposit on account or have it refunded in full within 14 days. We are not liable for indirect costs such as travel or time off work.
7. Before your treatment
Your safety depends on accurate information and following pre-treatment advice. If you have not followed it, we may need to postpone treatment on the day, and this will be treated as a late cancellation.
Medical history: complete the medical questionnaire before your first treatment and tell us of any change in health, medication or pregnancy before each visit.
Patch tests: a test patch may be required before laser treatment. We will advise regarding the interval before treatment.
Sun and tanning: avoid sun exposure, sunbeds and self-tan on the treatment area for 4 weeks before laser treatment.
Photographs: clinical photographs are taken before and during treatment for your medical record. They are not used for marketing without your separate written consent.
Consent: you will be asked to sign a consent form for each treatment course after discussing benefits, risks and alternatives. You may withdraw consent at any time.
8. Treatment courses, packages and refunds
Results vary between individuals and cannot be guaranteed. Your clinician will explain the expected number of sessions and likely outcome at consultation.
Prepaid courses must be used within 12 months of purchase and are not transferable to another person.
If you stop a course, or we advise stopping for clinical reasons, unused sessions are refunded at the full course price less the single-session price for each session already received.
Missed or late-cancelled sessions within a course count as used, under section 4.
Refunds are not given for treatment already carried out. If you are unhappy with a result, please contact us so we can review it with you.
9. Attending the Clinic
We aim to provide a safe and respectful environment for patients and staff. Abusive, threatening or discriminatory behaviour will not be tolerated and may lead to the end of your care with the Clinic.
You are welcome to request a chaperone for any appointment. Please let us know when booking if possible.
For safety reasons, children cannot be left unattended in the waiting area or brought into the treatment room unless they are the patient.
Please do not attend if you are under the influence of alcohol or drugs; treatment will not go ahead and the deposit will be retained.
10. Complaints, data and legal
Complaints: please raise any concern with us first under our complaints procedure, available on request. We will acknowledge it within 3 working days and respond fully within 20 working days. If you remain unhappy, you can contact Healthcare Improvement Scotland.
Your data: we hold your personal and medical information in line with UK GDPR and the Data Protection Act 2018. See our privacy notice for how it is used and stored.
Changes: we may update these terms from time to time. The version in force when you book applies to that booking.
Law: these terms are governed by the law of Scotland, and the Scottish courts have jurisdiction.
* Scarring, resurfacing and Rhinophyma consultation cost is £100. Other skin and iPRF consultations cost £50.